Email support
For account, technical, privacy, or general questions, contact us at:
[email protected]We aim to respond within two business days.
We’re here to help
Support
Tell us what happened and we’ll help you get back to learning.
What to include
- A short description of the issue
- Your device model and operating-system version
- Your PharmCeptor app version
- Screenshots, if they help explain the issue
Quick answers
I can’t sign in. What should I try?
Confirm your internet connection, update the app, and try the same sign-in method you originally used. If it still fails, email us.
How do I request account deletion?
Email support from your account email and ask for account deletion. We may need to verify ownership before completing the request.
The app content looks incorrect. What should I do?
Send us the medicine or screen name and a screenshot. Do not rely on the app for urgent clinical decisions.